My Customer Feedback Form After Purchasing a New Apple Product

Tell us about your experience at the Apple Store. It was a very busy Saturday.  Think of the sound of trickling water.  The customers outnumbered the employees by 20:1.  The cleaning lady from Eastern Europe dusted the shelves silently but efficiently.  The middle-aged moms waited for their apps to download.  The conversations were chatty, clipped, […]

The New Cathedrals: An excerpt from Appletopia

The following is an excerpt from Brett T. Robinson’s new book Appletopia: Media Technology and the Religious Imagination of Steve Jobs (Baylor University Press), available starting August 15th. In 2011 by one estimate the most photographed landmark in New York City was not Rockefeller Center or Times Square; it was the Apple Store on Fifth Avenue. […]

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